Annual Flushing starts Monday, May 4
Alexandria, VA – April 28, 2026 – Beginning next week, Virginia American Water will perform flushing of its water distribution systems to continue to provide customers with high-quality, reliable water service.
“Scheduled annually to maintain and improve water service, flushing removes mineral deposits and sediment from water mains, helping us to continue to provide our customers in the Town of Cape Charles with high-quality water service,” said Charlie Piekanski, Vice President of Operations at Virginia American Water. “This planned work for our water distribution system is an essential part of Virginia American Water’s maintenance program.”
Flushing involves simultaneously opening fire hydrants in a specific area to create increased water flows. This routine flushing program also includes flushing blowoff valves on dead-end water mains throughout the system.
Tips for Customers during flushing season
While water mains are being cleaned, no interruptions in water service are expected, but customers may notice short periods of low water pressure or discolored water. The following steps are encouraged:
- Draw water for cooking before flushing is set to begin in your neighborhood.
- Store a large pitcher of water in the refrigerator for drinking.
- Check for discolored water before using the washing machine or dishwasher.
- After flushing is complete:
- If temporary water discoloration occurs, run cold water until it is clear.
- If water pressure or water volume seems low, check and clean faucet aerators.
For more flushing information and tips to prepare, visit https://newsroom.amwater.com/PrepareForFlushing.
Piekanskiadds, “When Virginia American Water employees are flushing a hydrant, the general public is asked to stay away from the area for their safety and to give our employees enough space to complete their work.”
Virginia American Water notifies customers when flushing is scheduled to take place in their area through its mass notification system and asks customers to take a few moments to update their contact information and preferences in their MyWater account. Customers must opt-in for general alerts to receive local flushing and other non-emergency notifications via phone call, text or email. Customers and individuals who are not Virginia American Water account holders can check amwater.com/vaaw/alerts on the company’s website for the latest updates regarding any potential service disruptions due to planned work or emergencies.
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