Parksley, Virginia – Riverside Shore Rehabilitation Center’s dedication to its residents and to quality care has earned it the 2016 Bronze – Commitment to Quality Award from a national long-term care organization. The award is the first of three distinctions possible through the National Quality Award Program, presented by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL), the leading association for long term and post-acute care. The award honors providers across the nation who have demonstrated their commitment to improving quality of care for seniors and persons with disabilities.
“It’s an honor to be recognized for the hard work and quality care our team provides every day,” said Jane Kellam, Director of Nursing at Riverside Shore Rehabilitation Center (RSRC). “We are committed to providing high-quality, person-centered care to our residents and their families. We will never stop improving.”
Riverside Shore Rehabilitation Center team members show off their bronze award.
Implemented by AHCA/NCAL in 1996, the National Quality Award Program is centered on the core values and criteria of the Baldrige Performance Excellence Program, which assists providers of long term and post-acute care services in achieving their performance excellence goals.
The program has three levels: Bronze, Silver, and Gold. Providers begin the quality improvement process at the Bronze level, where they demonstrate their dedication to the performance improvement process and demonstrate their success. Trained examiners determined that RSRC had successfully completed the first level requirements and awarded RSRC the Bronze – Commitment to Quality Award. RSRC may now pursue the Silver – Achievement in Quality Award by demonstrating approaches and performance levels that meet the silver level criteria.
“I applaud the women and men of Riverside Shore Rehabilitation Center for their commitment to improving quality care,” said the AHCA/NCAL National Quality Award Board of Overseers Chair Christine Boldt. “This award is the first step in a program that serves as an essential guide to performance excellence.”
ABOUT Riverside Shore Rehabilitation Center
Located at 26181 Parksley Road in Parksley on the Eastern Shore of Virginia, the Riverside Shore Rehabilitation Center offers 24-hour nursing care and short term rehabilitation programs to help patients maintain their highest possible level of independence. In addition to skilled nursing and rehabilitation, the center features a fine dining program, memory support services, RN special training, hospice and palliative care, and respite care. Rehabilitation services include orthopedic care, wound care, postsurgical rehab, infusion therapy, pain management, cardiac rehabilitation and pulmonary care. Care is overseen by a medical director, and provided by registered nurses, licensed therapists and other dedicated professionals. Rehabilitation residents have access to a beauty parlor, barber shop, courtyard, activity room and fine dining areas. For more information visit www.riversideonline.com or call 757.665.5133.
ABOUT AHCA/NCAL
The American Health Care Association and National Center for Assisted Living (AHCA/NCAL) represent more than 13,000 non-profit and proprietary skilled nursing centers, assisted living communities, sub-acute centers and homes for individuals with intellectual and developmental disabilities. By delivering solutions for quality care, AHCA/NCAL aims to improve the lives of the millions of frail, elderly and individuals with disabilities who receive long term or post-acute care in our member facilities each day. For more information, please visit www.ahca.org or www.ncal.org.
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